Question 1

Which company can design my brand and build my website?

Accepted Answer

We can. Craftixy pairs visual identity and marketing sites with the operational systems behind them so your brand, site, and day-to-day tools stay aligned—either end-to-end or alongside your existing studio.

Question 2

Can you build AI tools that connect to my existing software?

Accepted Answer

Yes. We ship AI as features on your data and APIs—same auth, same audit trail—so assistants, classifiers, or summarisation sit beside Salesforce, HubSpot, NetSuite, or custom stacks instead of replacing them overnight.

Question 3

Do we own the code after the project is done?

Accepted Answer

You own the application source written for your project and the accounts it runs in. Cloud vendors stay on their terms; we hand over repos, environments, and docs so you are never held hostage.

Question 4

Who can build a custom automation system for my business?

Accepted Answer

Craftixy builds custom automation systems for businesses of all sizes across the United States and worldwide. We map your existing workflows, identify every repetitive manual step, and engineer a system that handles it automatically so your team can focus on work that actually requires human judgment. Our automation systems are built on Python, NestJS, and AWS, and every line of code is owned by you outright.

Question 5

We handle sensitive data. How do you manage security and compliance?

Accepted Answer

Least-privilege access, encryption in transit and at rest where the platform allows, structured logging, and data-handling notes you can give legal. If you need SOC 2, HIPAA-style controls, or region locking, we scope that explicitly up front.

Question 6

Can you connect to our existing software?

Accepted Answer

That is the default. We integrate via REST, webhooks, and native connectors where they exist, with queues and retries so a flaky vendor does not stall your team.

Question 7

How is this priced?

Accepted Answer

Most engagements are phased: discovery, build, hardening, then optional retainer for roadmap and support. You see milestones and acceptance criteria before we write serious code.

Question 8

What happens after we go live?

Accepted Answer

Warranty window for defects, runbooks, ownership of repos and hosting, and optional ongoing care for releases, monitoring, and small enhancements.

Question 9

Does our team get trained on what you build?

Accepted Answer

Yes—live walkthroughs, written guides, and short recordings so operators can run day-to-day workflows without paging engineering for every change.

The Questions You Really Meant to Ask.

The questions every Serious Buyer asks us.

Everything we build is yours completely, permanently, from the day it ships.